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Cannot use remote assistance on sessions other than console session with Session Based IP Virtualization

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I've been implementing VIPs in a test RDS environment.

I've hit a few roadblocks along the way:

  1. http://support.microsoft.com/kb/811259
  2. http://support.microsoft.com/kb/2619880

But now I have another issue, I would like to use the msra tool for supporting the staff. If I have an administrator logged onto the console session (so there is no Virtual IPs assigned yet) and no other sessions then I can shadow that session with msra.

However if I have just one more session then msra fails to connect to the server.

Anyone know how to fix this issue?




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