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Users unable to connect to RDP farm. (2 session servers 1 broker)

Issue: Users are unable to connect to the farm when they use tsfarm.mydomain.com to access our servers. On the connection broker server I get lots of: This connection request has timed out. User could not log on to the end point within the alloted time. Remote Desktop Connection Broker will stop monitoring this connection request.

On one of the session servers I get the following:

Session state for user DOMAIN\Firstname.Lastname changed to: Session Reconnected.
Target Name = SESSION2.domain.com
Farm Name = tsfarm.mydomain.com
Session ID = 8

It looks like they're getting connected, but this doesn't work either.

Server Environment

All servers are Windows 2008 R2 Datacenter SP1

Connection Broker: CONNECT1

Session Servers: SESSION1, SESSION2

External DNS has the following records:

tsfarm.mydomain.com points to external (NAT) IP for SESSION1

tsfarm.mydomain.com points to external (NAT) IP for SESSION2

User Environment

Almost all my users use Windows 7 running version 6.1 client with protocol version 7.1


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