Hi
A third party has set up our environment and we could do with a bit of ABC (dummies guide) to overcome some frustrating challenges.
A. We have a network connection at a remote site. Any PC (Windows 7) connecting to it and then trying to RDP into the terminal server gives "Access is Denied". If we RDP using administrator access then it logs in. We have ascertained RDP works as we can RDP into other servers. At the same site, other network/wireless connections work and RDP is OK. The IP address has been checked and nothing awry. The PCs when connected to that network connection works fine, can see the network, browse the internet fine, etc.
Our thought is that there is some setting on the firewall/router particular to that network connection that is denying access to non-administrators on the terminal server. Is anyone able to point us in the right direction as to what this setting could be and give us a dummies guide on how to access that setting.
B. This is similar and may be related. We have Linux OSs (on Old XP machines) that RDP onto our terminal servers. They work from our HQ but the terminal server seems to reject 2 out of 3 connections. i.e. the
first two/three attempts and it does not login. The next attempt and it will login successfully. Again is there any setting we should be looking at on the terminal servers here?
C. This is a strange one. From our remote site, we cannot access the terminal servers via their name so need to use an IP address. The Linux OSs (on Old XP machines) log in successfully after a few attempts (B), but as soon as you begin to type, the terminal server throws you out. i.e. you could be OK typing away for max 2 mins but you will be thrown out. Again is there any setting we should be looking at on the terminal servers here?
Our suspicion on all three is that there is a security setting somewhere for RDP users that we need to switch off/reduce that is causing all these issues. i.e. Some sort of additional checking when we RDP from a non-windows PC or slightly differently configured network connection!!
Help is really appreciated.