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Easy Print on 2008 R2 using wrong tray

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We've got all our letter templates configured to use Tray 3 in Word.  I've got a 2008 R2 server I'm setting up for RDS, and this is the only snag I've had.  My test user logs in, prints to her printer and it pulls from every tray but Tray 3 it seems.  The client machine is Windows 7 Pro 64-bit.  Any ideas?

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