Recently, we began having problems printing a barcode label through a SATO printer. Essentially, the font is wrong, causing the barcode to be unreadable.
Basically, whenever we RDP from Win7 or a thin client (I say newer, but we have only tested on one), we seem to be getting the wrong print driver for our SATO printer. I tried searching around to find out how RDP decides what driver/settings to use, but have not had much luck.
We have tried the following scenarios:
- Print directly from XP: works
- Print directly from Win7: works
- Print through Citrix from XP: works
- Print through Citrix from Win7: works
- Print through Citrix on thin client: works
- Print through RDP from XP: works
- Print through RDP from Win7: fails
- Print through RDP from thin client: fails
- Print through Citrix from thin client (Same one): works
What could cause this behavior, and how do I fix it? Not using RDP is not an option.
Update:
I tested at my local site with a thin client, and it works. So now, one site's thin clients do not work, while another's do.
