Hi,
We have 64 bit Windows Server 2008 R2 Standard Service Pack 1. When connecting to it locally (through public IP) there are no issues. When connecting to it from a different city users experience freezes, screen locks up and cannot do anything. This happens every other day at different times while doing different things. What helps is resetting their session on the server.
Can you advice on how to troubleshoot this issue?
Thank you.