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Remote session was disconnected because there are no remote desktop license servers available to provide a license

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I am using a VPS account (from a service provider) on a Window 2008 32 bit Standard Edition server.

All of a sudden, I was not able to access my account.

Using RDC with my IP address, administrator ID and password, I reached the server as I see the warning sign, titled (The identity of the remote computer cannot be verified. Do you want to connect anyway.). I clicked Yes. Then, I see the warning sign: "the remote session was disconnected because there are no remote desktop license servers available to provide a license".

I have not installed any additional licenses, as the account comes with two licenses.

I talked to the Service Provider and the answer was, they can not get into my account to find out why.

Something has happened as I had no problem getting into the account before, and then this happened. I am wondering whether this is related to the License Server they installed and the licenses have expired. If so, how can I get into the account to do any thing or make changes.

I was told to wipe out the site and reinstall the OS. This means I will lose everything. It appears there must be a way to get to the Server Manager to make changes.

I am not knowledgeable in Server Technology, so some hand holding will be appreciated when you make suggestions.

Thanks in advance for your help.

David_castle.


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