I am running Windows Server 2012 (x64) and I have remote desktop services running along with my RD Virtualization Host that is hosting about 10 Win 7 Enterprise virtual machines. I have my collections setup and users are assigned their own virtual machine.
The end users connect to their VM via RDP (from a VPN connection from their office to the HQ office where all this is hosted). The VPN connection is fine (because I can ping both networks back and forth and browse the network).
The issue I have, which is a mystery, is that the remote connections just stop. No warning or anything. If the user is already remotely connected, they get disconnected. If a user tried to remote in, it won't happen. So far, my only solution has been to just restart the server. Which seems to clear up the issue for about 5-6 hours, until this happens again. So, the past two days, I've restarted my server about 4-5 times. That's not normal.
When I inspect the server:
- All services are running normally (file and storage services, hyper-v, IIS, NAP, Remote Desktop Services, local server. All the services that need to be running are running
- Nothing in the Application or System event viewer to give me any clues
I have not tried to remotely connect to a virtual machine from inside the network (from the same LAN or subnet). I'll have to try that if/when this problem happens again.
I can't find any issue that would cause this. Inspecting the server, everything tells me there is not a single problem happening and any user should be able to connect to their virtual machine with no issue. Maybe I missing something? Not looking in the correct place?
Any help is greatly appreciated. Thank you in advance for your help.