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Users not showing in Terminal Server Under Remote desktop services manager and Task Manager

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Hi All,

I have a problem here in Terminal Server. I can not see the users logged in to Server but i know users are accessing the files and currently working.

1. From the Task Manager-- Show processes from all users displayed all the processes accessing by users.

2. From the Task Manager-- From Users Tab--No users list at all

3. From the Command Prompt- Query users-- No information

4. From the Remote desktop services Manager-- used with IP/Host name-- Still can not see the users list and processes. So i can not kill the session if needed.

Enviroment:

TS CALS 20 currently accessing 15 users

VM-WARE GUEST: 2008 RS Terminal Services/Remote Desktop services installed

Windows up to date-- Just updated last month

Problem is here for long time. Just couldn't find the time to trouble shoot.


UMESH DEUJA MCP,MCTS,MCSA,CCNA



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