Dear fellow MS techies,
I am trying to come up with a solution that can serve two geographically separated helpdesks with either RDS or a VDI solution.
The requirements/challenges are as follows:
- There are two helpdesk teams, that needs to use the same unified solution for their helpdesk support work. IE having a remote desktop solution that they can log on to and have all their support tools on etc.
The challenge is that they are located in two very different geographical areas, with very poor connections in between. - It must be a solution with some form of a master image. It is important that all remote desktops (servers or vdi) are uniform and can be easily updated.
I am thinking if its possible to make two collections where one or two servers are placed in the remote location and the rest at the central location. And then maybe direct the remote users to the remote Collection and central users to the central Collection
by using security Groups?
The only thing is that they would have to connect to the connection broker in the central location - maybe thats a challenge if the connection is poor between the sites? And can i have multiple Collections but still one single golden image to deploy from?
Does anyone have a good solution to this - it would be much appreciated. Thank you.
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