Afternoon all,
I have a very odd problem and we have spent days on this without luck...
We have a brand new Server 2012 R2 server, with RDS installed and working..
On the server we have Office 2010 (patched to SP2). The clients on the server have their Outlook 2010 setup to use RPC over HTTP to connect to a cloud based Exchange service, hosted by Colt / ThinkGrid..
If I try to add the hosted account info to Outlook, setting the RPC connection to point to mail.ccscld.net, it struggles to find the server and add the account..., 8-9 times out of 10 it fails... When I do eventually get it to setup and the account is added.., when I run up Outlook it fails saying my Exchange server is not online..., which it clearly is..
As a test, if I go to the webmail portal, so https://mail.ccscld.net the web page comes up fine and I can login..., so we know that the client can see the Colt servers..
I also tried another test, and that was to add my own Office365 account to the system, again using the RPC over http settings and it fails in exactly the same way...
As yet another test, by pure chance, our parent company also has a Server 2012 R2 TS, again using Outlook 2010, so I tried adding the account on that and it fails again...
The odd thing about the latter is that I'm sure it was working fine on 22/02/14 when I set it up..
So this is leading me down the road of one of the latest patches that may be responsible for the problem I'm seeing..?
I've been thru all the usual stuff on this one, the registry fix by adding HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\RPC\DeftConnectOpts etc.., and that has made no difference...
This new server is sitting in an office with a furher 40 desktop PC's that are also connected to the cloud based email and they work fine.., the problem seems to be purely down to SERVER 2012 R2, Outlook 2010 (patched to SP2) and using RPC over HTTP to connect to our cloud hosted Exchange..
Any help would be seriously appreciated on this one.., I'm about to jump out of the window!.