I have a client with several remote branches. They are running Windows 7 machines locally and then use the internet to connect to a server here in Columbus, Ohio. They log into Virtual machines hosted on a Server 2008 R2. The VM's are all Windows 7. One of my clients is trying to use a Canon 430MX series printer. It installed and runs perfectly locally. It used to work fine in the VM but the settings were lost and the one who originally set it up is no longer here.
The problem is in the VM. I set the Remote Desktop Manager locally to share printers, drives, ports, etc. When I try to install the printer in the VM it will not pick up the printer and will not recognize the USB port. I have tried to install it as a network printer. The VM doesn't see it.
I feel like I am missing something simple.
Any suggestions