Hello All,
I've been scouring the internet looking for the cause of this issue that has popped up since daylight savings went live 3 days ago. This server was configured this year and was not in production last year. This issue is intermittent, currently affecting ~50 of the users connecting. Whilst the environment is running Citrix XenApp 7.6, I believe that it might be underlying with the Windows Time Configuration. A user can log in and out on the same computer into the same or different farm members and see either the current time or pre-daylight savings time (-1 hour).
I've run a few commands where I think the issue may exist:
Incorrect Time:
Correct Time:
When the user has the incorrect time they can see the following:
If they remove the adjustment (They are still 1 hour behind)
When they re-check the box:
Accepting the settings and the time is correct, however this only sticks for the current session, next time they log back in they may face the same issue.
The registry shows the following:
Other background information:
- Allow TimeZone Redirection is enabled and applied in group policy applied to the accounts (verified registry flags are set), also applied and checked in Citrix Policy
- The August 2015 Daylight Savings Patch (KB3077715) is installed on the servers and clients have this patch as well (can't reapply to the server)
- The Timezone is correct
- Clicking on the clock provides the daylight savings message indicating that the server is applying daylight savings settings
- All other servers in the environment are reporting the correct time and configuration
- Administrator RDP into these servers shows the correct date and time
Looking forward to finding out if others have faced similar issues.
Regards,
Michael