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RDP screen goes black after successful remote login

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I have a Windows 2008 Server that I have been connecting to once a month remotely to apply OS updates.  Often, I reboot that server and it uses auto-logon to login and run an application. 

Today, I rebooted the server and when I try to connect with RDP, I get the login prompt and enter my credentials, I see a few expected messages fly by on the host OS (the last one I see is the word Welcome), but then the screen goes black.

The apps on the server are running successfully because our applications can connect to them, we just can't logon to the desktop of the Windows Server 2008.

I made no configuration changes (I NEVER do) other than to apply the latest Windows Server updates.

I would prefer not to drive to the computers location, or try to coordinate a time to have the server hosting company assist me with troubleshooting; but is there anything else I can do?  Any ideas about what might cause this?


Error when trying to remove RDS role

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Error: "the maximum number of concurrent shells for the remote desktop services plug-in has been created, restart server manager, and then try again"- does anyone know how to fix this? I'm thinking registry? Thanks

2012R2 RDS Server accepts new connections after reboot

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Hi,

When we need to do maintenance on a Server 2012R2 RDS server we change the Allow New Connections to "False" in Server Manager.
After the server reboots new connections are allowed on the server before the Allow New Connections is set to "True".
Is this reset after a reboot, because it looks like it?

Is this a known issue?

Kind regards,

Matthijs

Recycle bin on Redirected Folders show no files when delete some files but they are in there

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Hello,

i have the same problem as described here: http://www.networksteve.com/forum/topic.php/Recycle_Bin_-_Windows_7_Mandatory_Profile_-_Server_2012/?TopicId=39548&Posts=1

User folders are redirected with GPO to the user drive network path. Files can be deleted and the Recycle bin icon shows that files are in. When the user opens the recycle bin it shows nothing.

When i show as administrator into the folder with an CMD like this:

dir /s W:\users\USERNAME\$RECYCLE.BIN

it shows the encrypted elements of the users recycle bin.

I think there is an permission error or network security zone issue but i dont know how to fix it.

Using RemoteApp as default program to open files

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Hi Guys,

I know this has been covered before HERE, but i'm struggling and could use some help.

I've set up a 2012 R2 server which is serving up RemoteApps to users... all is good.

Now i need to use the RemoteApp as the default program for various file extensions.

Most of the client machines are Windows 7, so I know I cant do this in the normal way, so following an example given in the link above, I popped together the following .reg file which i've imported into my registry in an attempt to make my machine use the Word RemoteApp as the default program to open .docx files, however its not working.

There is no error given, it simply just doesnt do it....

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Classes\Word]
"AppUserModelId"="Microsoft.Windows.RemoteDesktop""EditFlags"=dword:00100000

[HKEY_CURRENT_USER\Software\Classes\Word\DefaultIcon]
@="C:\\cust_res\\Icons\\Word.ico,0"

[HKEY_CURRENT_USER\Software\Classes\Word\shell]

[HKEY_CURRENT_USER\Software\Classes\Word\shell\open]

[HKEY_CURRENT_USER\Software\Classes\Word\shell\open\command]
@="\"mstsc.exe\" /REMOTEFILE:\"%1\" \"C:\\cust_res\\Resource\\Word.rdp""

[HKEY_CURRENT_USER\Software\Classes\.docx]
@="Word"

[HKEY_CURRENT_USER\Software\Classes\.docx\Word]

[HKEY_CURRENT_USER\Software\Classes\.docx\Word\ShellNew]

Any help or direction you guys can offer would be greatly appriciated.

Thanks

Install RDS license in Workgroup server

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I want to install 5 RDS CALs to a stand alone Windows 2008 R2 machines - Not joined to domain. The organization has give me MS Enterprise Agreement(EA) enrollment ID. Is there anything else information I want to fetch from company? Please help me how to proceed here. I wan to know start to end of procedure...

RDP slow logon and much less user density per Session Host after upgrade to Windows Server 2012 R2 from 2008 R2

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We are experiencing performance issue on  Windows Server 2012 R2 Standard with the RDS role installed after migrating from Windows Server 2008 R2.

It happens from time to time in peak hours. It looks like users who are already on the server do not notice great degradation in performance, but there is a big problem with logging on the server by new users - it is not possible at that time. There are no error messages, the session starts, but then the screen is usually black. For the existing users, that are already logged in, they can work with the already open programs and resources, but no new programs or resources can be open\used. 

The problem occurs in peak hours when over 200 sessions per host are reached (sometimes problem occurs about 100 sessions) Before the upgrade serves could serve over 300 sessions.

 

To load balance users we use “Network Load balancing”. In our environment we have 5 servers in nlb cluster (IGMP Multicast). On 4 server we have:  Remote Desktop Session Host, Remote Desktop Connection Broker and Remote Desktop Web Access on one of the servers just Remote Desktop Session Host (we haven’t notices any difference between these servers regarding performance). There are two domain controlers. Profiles and users' files are loaded from two separate file servers.

Observations:

  1. When we left just one serve it was able to serve 320 users without problem.
  2. Another observation is when the problem with logon starts there is no problem to logon on local user through ibm management. The same user is not able to logon through rds at the same time.
  3. In the same subnet and in the same domain we have second nlb cluster based on Windows Server 2008 R2 and there are no problems.
  4. On our RDS servers process svchost.exe associated with TermService takes over 5 GB of RAM is it a proper value?
  5. When problem with slow logging occurs there are usually also problems with opening "Event Viewer" --> "RPC is too busy to complete this operation"
  6. WMI c:\windows\system32\wbem\repository\OBJECTS.DATA (from time to time exceeds 1 GB)

Hardware parameters of the server

IBM x3550 M3 [794482G]

CPU: 2 x Xeon X5690 3.47 GHz

RAM: 96 GB

NIC: Broadcom BCM5709C NetXtreme II (updated to version 7.12.3.0)

 

What have done already and did not help:

- TCP Chimney is on default (auto) turning off doesn't help.

- changing Maximum Number of RSS Queues on network card from 2 (default) to 8

- mapping just default printer from the client

- turning off desktop experience

- turning off UDP on RDP sessions

- turning off smartcard service\nMPN ID:528137

- server is fully up to date (including KB 2887595)

- In group policy setting: "Turn off Automatic Root Certificates Update" to Enable.

- AV exclusions based on https://support.microsoft.com/en-us/kb/822158 and http://blogs.technet.com/b/askperf/archive/2014/08/08/wmi-repository-corruption-or-not.aspx

- Increased WMI MemoryPerHost  (__providerhostquotaconfiguration) to 1GB from  512 MB. (http://blogs.technet.com/b/askperf/archive/2008/09/16/memory-and-handle-quotas-in-the-wmi-provider-service.aspx and http://blogs.technet.com/b/configmgrteam/archive/2009/05/08/wmi-troubleshooting-tips.aspx)

Workarounds:

- Restart the server 

- Sometimes helps rebuilding WMI

 

Anybody has similar experiences? Any solutions?



Remote Application question

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Hi,

I don't know if this is the right place for this, but here it is...

I'm trying to add a application to my RemoteApp program list.

Here is what I did :

In "Publish RemoteApp Programs" I clicked "Add..."

In the "File Name" I put "\\SERVER.DOMAIN.local\d$\FOLDER\FILE.exe"

and I get this error:

<Quote>

you must specify a file from the rd session host server

SERVER.DOMAIN.local by using the UNC path; for example

\\SERVER.DOMAIN.local\c$\path\filename.exe.

If the problem persists, ensure that the following Windows Firewall exceptions are enabled:

1. File and Printer Sharing (SMB-Out).

2. File and Printer Sharing (SMB-In).

</Quote>

This is AFTER I:

1. opened the Firewall on BOTH servers (the RemoteApp AND the server where the file is located)

2. Mapped the foler to "Z" on the RemoteApp server

So I did a Bath file pointing to it, now it is working, but it is not 100% a RemoteApp!

explanation :

I'm running a program that needs Pervasive, so I installed it on the server, but not on my PC (for the test)

When I run the RemoteApp for the web on my PC, the program is looking for the DLL files for the Pervasive on MY PC, and not on the server...

Please help, Thanks


2008 R2 (redirected #) for every printer of every client.

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This is a problem created by one of our techs. They were trying to move the user directory from the C drive to the D drive. They copied all the files they could of the C:\User\ directory then had all the users log off. Then they edited the registry pointing the "Default" "ProfilesDirectory" and"Public" paths to the D drive along with each individual account and then copied the rest of the files over.

During the process the client complained that the process was taking too long and had the move abandoned.  So the paths were restored and the system rebooted.  Since then we have had the (redirected #) printer problem.

The things that I have done to try to remedy this are.

1. Delete the user profile key from the registry and renamed the user folder to force the server to recreate the account completely.  (Also created a new user account for testing purposes only.  This account gets all the printers too.)

2. Deleted all the (redirected #) printers listed under HKLM\Software\Microsoft\Windows NT\CurrentVersion\Print\Printers\

3. Ran a CHKDSK C: /R

4. Enabled the "Use Remote Desktop Easy Print printer driver first" group policy.

If I delete all the printers from the registry (2 on my list) and restart the print spooler, all the current sessions will work fine without any redirected printers.  But as soon as someone connects then everyone connected gets whatever (redirected #) printers that the user brings with them.

I am a bit frustrated with the issue as well as the client that keeps putting up with me removing all the printers causing them to determine which of the (redirected #) printers will actually allow them to print.  This changes on them each time I get rid of the printers.

Any help on this will be greatly appreciated.

Thank you.

RDP Credentials inside RDS Session

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Hi,

we have an environment with 4 RDS Session Hosts, 2 Connection Brokers and 1 Remote Gateway. All machines are Windows 2012 R2. The users use Romaing Profiles and Folder Redirection.

Users, inside their RDS Session, launch a RDP connection to another server and enable the checkbox to save their credentials to RDP client. This works untill the servers are rebooted.

There is a method to save definitively their RDP credentials? 

Thank You!!

-Davide S.-

Disconnected User in Pooled VMs

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Hi,

 For some users, the pooled VM stopped and user is stuck with disconnected status and won't be to log back into pooled VMs. The pooled VMs, there is a script when users log off or disconnect (X) the connection, VM will restart and restore. I tested it and it works fine but once a while I see this:


Tuan

Remote App Issues

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Hi, i have installed a custom app on one of my RD servers . The issue is that it runs fine on the server but as soon as i try to access it from the web console it throws a weird remote App error pop up. It says "couldn't open this program or file. Either either was a problem with <application name> or the file you are trying to open couldn't be acessed. For assistance contact your system administrator"

My id has highest level of rights but still i get this error. Any ideas or tips experts out there?

Windows 2008 R2


Server 2016 Technical Preview 4 - profile disks not working?

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I performed a fresh install of server 2016 tp4 and was excited to test the remotefx enhancements with pooled desktops. I setup a vanilla Windows 10 1511 template and sysprepped. I went through the wizard to configure the VDI pool and setup profile disks with the correct permissions (meaning I created a user profile disk share on a file server and gave full access to the server). I for the life of me cannot get profile disks working properly. Each time I log into a pooled desktop it creates a temp user profile. I have even started over from scratch, and reconfigured everything and profile disks do not work. Can someone else test this?

Think client to rdp into Windows 2012 RD Session Host server

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Hello forum, 

I am handling a project to implement Windows 2012 R2 in our office environment. We have thin clients in place. My requirement is that the all users using thin client should access the server using remote desktop connection and then get individual desktops and simultaneous access to applications like office, sap etc. 

I don't want to virtual machine-based desktop deployment since we lack the hardware for it that is why i am going with session-based desktop deployment.

I would like to know if its possible for thin client to rdp to server and have access to the applications simultaneously. I got some search result for accessing RDS using web access but i don't want that.

Any input and related links will be very useful. Link for Windows 2012  RD Session Host server configuration and testing based on my scenario would be useful.

Regards.

SSL Certificate for RDP port 3389

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Hi

I am getting the following vulnerability from all my Windows servers (win2012 R2). I believe to fix this vulnerability I will have to configure my RDP to use a certificate. I know nothing about certificates and here are my questions:

1. How do I configure RDP to use a certificate?

2. If I am connecting to the server(has the SSL certificate) from my laptop(does not have the certificate). If my laptop does not have a SSL certificate, will I still be able to connect to the server?

3. I am also getting the same vulnerability for HTTPS, can we use the same SSL certificate for both HTTPS and RDP?

THREAT:
An SSL Certificate associates an entity (person, organization, host, etc.) with a Public Key. In an SSL connection, the client authenticates the remote
server using the server's Certificate and extracts the Public Key in the Certificate to establish the secure connection. The authentication is done by
verifying that the public key in the certificate is signed by a trusted third-party Certificate Authority.
If a client is unable to verify the certificate, it can abort communication or prompt the user to continue the communication without authentication.

SOLUTION:
Please install a server certificate signed by a trusted third-party Certificate Authority.


win2008 r2 Explorer crashing intermittenly

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Hey guys, about a month ago we started getting explorer crashing issues, a reboot fixes the issues since we run citrix provisioning services so on reboot its back to a clean image but rebooting servers sometimes isn't an option, and the issue occurs at random i haven't been able to reproduce it. There are a few errors in the event viewer and some crash dump files. Things seem to be pointing to net framework. Any thoughts appreciated.

Dumps:

https://drive.google.com/file/d/0B2bxW68IRZHKQ3ZWaVFxLXRxcFE/view?usp=sharing
https://drive.google.com/file/d/0B2bxW68IRZHKU3hvLTdnTnp5dkU/view?usp=sharing

App errors:

Error1

Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ole32.dll, version: 6.1.7601.18915, time stamp: 0x55981fd5
Exception code: 0xc0000005
Fault offset: 0x00000000001703a2
Faulting process id: 0x19bc
Faulting application start time: 0x01d130f92d363c6e
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\ole32.dll
Report Id: 6c34d52b-9cec-11e5-86a4-00505695252d

Erro2

Application: EpicACFormatConversionExt81.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 6C4E201B (6C4D0000) with exit code 80131506.

Error3

Faulting application name: EpicACFormatConversionExt81.exe, version: 81.1.38.4101, time stamp: 0x53dcd024
Faulting module name: clr.dll, version: 4.0.30319.34209, time stamp: 0x5348961e
Exception code: 0xc0000005
Fault offset: 0x0001201b
Faulting process id: 0x4f50
Faulting application start time: 0x01d130fbc7d6164e
Faulting application path: C:\Program Files (x86)\Epic\v8.1\Shared Files\EpicACFormatConversionExt81.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 06a51476-9cef-11e5-86a4-00505695252d

Remote Desktop Gateway - Random disconnects/reconnect

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Hello,

I have a problem with our Remote Desktop Gateway. Somehow the clients that connect trough the gateway are randomly disconnected. The disconnect is very brief and will reconnect automaticly. You see the small windows "reconnect attempt X" and then it connect again. The strange thing is that when i connect to the terminal server directly i dont have this issue. Also from a remote workplace i have this problem trough the Gateway.

Do you have any idea what could cause this problem of small disconnects? I tried wireshark and check the connections but i dont see anything significant. I also tried the options "bypass gateway for local addresses".

With kind regards,

Max

Access is Denied - Remote Desktop

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I have set up my Server (2008 R2 Foundation) for remote desktop and RemoteApp as per the instructions provided by Microsoft.  I am using a single server for all functions.  When a user logs in to the Server through remote desktop, the remote desktop screen comes up and then the user immediately gets an 'Access is Denied' message.  If the user connects through RDWeb, the RemoteApps are displayed, but when the user clicks on an application, they are prompted again for their login credentials and then they get the remote desktop screen with an 'Access is Denied' screen as well.  This happens even for Administrators.

I am getting very frustrated with this as I have read many blogs and tried everything to no avail.  PLEASE help me.

RD license and RD CAL installation on 2008r2 workgroup server

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Hello

I have a 2008r2 server which is in work group and not connected to internet.I need to enable multiple RDP session on the server.

I need to install licensing server and per device CALs on the same server. I have been provided the Enterprise Agreement number for the CAL license

Please let us know how best i can implement this

Windows Server Essentials Role and RDS

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Hi,

I am in the process of setting up a new domain for my business and I like the look of the Server 2012 R2 Standard with the Essentials Experience role as it seems to give me a lot of functionality with a lot less effort that manually configuring the various server roles. However, one feature I am keen to use is RDS and RemoteApps. Is there a recommended way to install these in combination? I have two servers both running Server 2012 R2 Standard.

If I try installing the essentials role first and then using the connector on the second server before running the RDS installation wizard it didn't seem to work. I enabled anywhere access on the essentials box first and created a remotewebaccess.com subdomain.

The way I have managed to get it to work is to first install AD Domain Services on the essentials box, then create my domain and join the second server to the new domain. Once that is complete I installed (but did not configure) the essentials role on the first box and then ran the RDS wizard on the second box - the essentials box was configured with RD Web Access and Connection Broker and the second server was configured as the RD Session Host. Then I completed the essentials configuration and set up anywhere access and finally tweaked the RD Gateway settings to use the remotewebaccess.com subdomain. As I say, this works but it doesn't feel like the correct way to get this working.

Thanks in advance for any assistance :)

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