Here is the problem,

I'm upgrade a server from 2012 to 2019.

In 2012, I can switch to the same account without typing password,

but in 2019, it always needs me to type the user's password.

Is there any method to change this feature back to 2012?

Setup: Virtualization Host - Physical Dell PowerEdge R540 w 192gb RAM, 2x Xeon procs (cant remember the model, 16 cores total) running Win Server 2016 + Hyper-V Service RD Gateway, RD Broker, RD Web Access, RD Licencing - One VM running on the Virtualization Host. Windows Server 2016, 16gb RAM, 4CPU cores.

Right now I have only have 10 Windows 10 VMs spun up.

Problem #1: At seemingly random intervals, users are unable to connect to their VM via their physical Wyse thin client terminal. After logging in, the client contacts the broker, attempts to sign into the machine and then says "RD Failed". After rebooting the broker server things go back to normal for a few hours, then the "RD Failed" messages return again.

The weird thing: everything works fine if they try to connect from RD Web Access.

Problem #2: Again, at seemingly random intervals, users are receiving messages when logging into their terminals saying: "The requested session access is denied."

The weird thing: this is only sometimes, and usually goes away if they either a) leave the error message on their screen or b) exit and try again.

I'm honestly not sure where to go from here. I thought it could be a policy or permission issue but it only does it sometimes?

Event Viewer messages collected when experiencing problem #1:

The user "DOMAIN\USER", on client computer "10.10.12.41", met connection authorization policy and resource authorization policy requirements, but could not connect to resource "COMPUTERNAME.DOMAIN.COM". Connection protocol used: "HTTP". The following error occurred: "23005".

The user "DOMAIN\USER", on client computer "192.168.4.231", met RD resource authorization policy (RD RAP) requirements but the network resource "10.25.20.197;10.25.20.197" did not meet the requirements, so the connection was not authorized. Try connection to another network resource or possibly lower RD Gateway security by modifying the RD RAP requirements for the connection to be authorized.

RD Connection Broker failed to process the connection request for user DOMAIN\USER. Error: Element not found.

RD Connection Broker failed to process the connection request for user DOMAIN\USER. Load Balancing failed OR Specified endpoint could not be found. Error: Element not found.

Again, after a reboot of the broker/gateway server, everything is back to normal for a few hours.

I'm so lost.

Hello all,

I have setup a "loadbalancer" (Server 2016 with the RD Connection Broker,RD Gateway, RD Licesing and RD Web Accessroles).
We have 2 "workers" with the RD Session Host role installed.

When using mstsc.exe to connect to the collection, everything is working fine (using a gateway) but when trying to start the desktop or a published app via RDWeb, it's connecting to the loadbalancer instead of to the collection (one of the brokers).
The users then get an error that they don't have rights to connect to the loadbalancer (obviously).

Where could this error come from?

Hi,

ive been experiencing an issue on a setup ive configured in Azure:

1x Windows Server 2019 (RDweb + RDGateway)

1x Windows Server 2019 (Connection Broker/License Manager)

1x Windows Server 2019 (Session Host)

I have used Self Signed certificates for testing and have applied the same certificate for the RDWeb and Gateway role, pointing to the public FQDN (<VM>.uksouth.cloudapp.com) of the VM, and another self signed certificate for the Connection Broker pointing to the local DNS of the COnnection Broker server (VM.contoso.com).

I have published the rdweb client following the microsoft documentation with a few remoteapps (Calculator, Wordpad and Chrome).

The security settings for this collection is set to "Negotiate" with Encryption set to "Client Compatible".

When i connect to the RDweb client from my browser i can log in successfully and can see the published remoteapp programs, If i select to launch the appication by 'downloading RDP file', i can connect to these applications no problem. However, when i choose to launch via browser, the mesage i get is:

Oops, Could not connect to calculator

there was a security error - contact admin .... etc.

i have recorded the log and this is the log that i have captured:

2019-12-11T11:13:00.826Z Exception: Possibly unhandled rejection: backdrop click Cause: undefined

at Object.Logger.a.error (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/client.194eecb6.js:1:3067),at https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/client.194eecb6.js:5:6851,at j (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:289),at n.$digest (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:6299),at https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:8087,at Uc.b [as completeTask] (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:14224),at https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:4:16482

2019-12-11T11:13:03.666Z Exception: Possibly unhandled rejection: backdrop click Cause: undefined

at Object.Logger.a.error (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/client.194eecb6.js:1:3067),at https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/client.194eecb6.js:5:6851,at j (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:289),at n.$digest (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:6299),at https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:8087,at Uc.b [as completeTask] (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:14224),at https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:4:16482

2019-12-11T11:13:06.169Z RdpFileParser(NORM): Setting "redirectclipboard" = "1"

2019-12-11T11:13:06.191Z RdpFileParser(NORM): Setting "redirectprinters" = "1"

2019-12-11T11:13:06.192Z RdpFileParser(NORM): Setting "redirectcomports" = "1"

2019-12-11T11:13:06.192Z RdpFileParser(NORM): Setting "redirectsmartcards" = "1"

2019-12-11T11:13:06.192Z RdpFileParser(NORM): Setting "devicestoredirect" = "*"

2019-12-11T11:13:06.192Z RdpFileParser(NORM): Setting "drivestoredirect" = "*"

2019-12-11T11:13:06.192Z RdpFileParser(NORM): Setting "redirectdrives" = "1"

2019-12-11T11:13:06.193Z RdpFileParser(NORM): Setting "session bpp" = "32"

2019-12-11T11:13:06.193Z RdpFileParser(NORM): Setting "prompt for credentials on client" = "1"

2019-12-11T11:13:06.193Z RdpFileParser(NORM): Setting "span monitors" = "1"

2019-12-11T11:13:06.193Z RdpFileParser(NORM): Setting "use multimon" = "1"

2019-12-11T11:13:06.193Z RdpFileParser(NORM): Setting "remoteapplicationmode" = "1"

2019-12-11T11:13:06.193Z RdpFileParser(NORM): Setting "server port" = "3389"

2019-12-11T11:13:06.194Z RdpFileParser(NORM): Setting "allow font smoothing" = "1"

2019-12-11T11:13:06.194Z RdpFileParser(NORM): Setting "promptcredentialonce" = "1"

2019-12-11T11:13:06.194Z RdpFileParser(NORM): Setting "gatewayusagemethod" = "2"

2019-12-11T11:13:06.194Z RdpFileParser(NORM): Setting "gatewayprofileusagemethod" = "1"

2019-12-11T11:13:06.194Z RdpFileParser(NORM): Setting "gatewaycredentialssource" = "0"

2019-12-11T11:13:06.194Z RdpFileParser(NORM): Setting "full address" = "VM-UKS-RDSBLM01.CONTOSO.COM"

2019-12-11T11:13:06.195Z RdpFileParser(NORM): Setting "alternate shell" = "||win32calc"

2019-12-11T11:13:06.195Z RdpFileParser(NORM): Setting "remoteapplicationprogram" = "||win32calc"

2019-12-11T11:13:06.195Z RdpFileParser(NORM): Setting "gatewayhostname" = "<VM>.uksouth.cloudapp.azure.com"

2019-12-11T11:13:06.195Z RdpFileParser(NORM): Setting "remoteapplicationname" = "Calculator"

2019-12-11T11:13:06.195Z RdpFileParser(NORM): Setting "remoteapplicationcmdline" = ""

2019-12-11T11:13:06.195Z RdpFileParser(NORM): Setting "workspace id" = "VM-UKS-RDSBLM01.contoso.com"

2019-12-11T11:13:06.195Z RdpFileParser(NORM): Setting "use redirection server name" = "1"

2019-12-11T11:13:06.196Z RdpFileParser(NORM): Setting "loadbalanceinfo" = "tsv://MS Terminal Services Plugin.1.Baseline_Bywater"

2019-12-11T11:13:06.196Z RdpFileParser(NORM): Setting "alternate full address" = "VM-UKS-RDSBLM01.CONTOSO.COM"

2019-12-11T11:13:06.196Z RdpFileParser(NORM): Setting "signscope" = "Full Address,Alternate Full Address,Use Redirection Server Name,Server Port,GatewayHostname,GatewayUsageMethod,GatewayProfileUsageMethod,GatewayCredentialsSource,PromptCredentialOnce,Alternate Shell,RemoteApplicationProgram,RemoteApplicationMode,RemoteApplicationName,RemoteApplicationCmdLine,RedirectDrives,RedirectPrinters,RedirectCOMPorts,RedirectSmartCards,RedirectClipboard,DevicesToRedirect,DrivesToRedirect,LoadBalanceInfo"

2019-12-11T11:13:06.196Z RdpFileParser(NORM): Setting "signature" = "AQABAAEAAAADBQAAMIIE/wYJKoZIhvcNAQcCoIIE8DCCBOwCAQExDzANBglghkgB ZQMEAgEFADALBgkqhkiG9w0BBwGgggNbMIIDVzCCAj+gAwIBAgIQGUWEaSod/rFL FmlfakV0hDANBgkqhkiG9w0BAQsFADApMScwJQYDVQQDDB5WTS1VS1MtUkRTQkxN MDEuYnl3YXRlcnMuY28udWswHhcNMTkxMjAzMTA1MDUxWhcNMjAxMjAzMTExMDUx WjApMScwJQYDVQQDDB5WTS1VS1MtUkRTQkxNMDEuYnl3YXRlcnMuY28udWswggEi MA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQCxsJuQ7kepqc2UJspEW7sjW4ri ZLW0v9qj9ru/NGJt8uMEFDBj0qeQWq0Li//bLZegY/y4Xa5ygSeflwz5eRw1d6oa 8O5/vywXNrloBFZ3pCCA23Ts3I+viwjqyXeA2WyXN3s/Kxi2UjK9vJVm97pVoKCf aJjzEdmC/z7FlK16gjFkoAf5vYP7kbcXn8kB3bTDe/JTeEkYqNAy9JrqLtDvCm+t pHlpCe34Z1WNOtRSr/FwcAqu4JnfK1qAmXfpwMwKH+QTJD2Ybj4L9Hqg8CKU1rVe B/tZSHeN5ffR1kdnFnRay+82mo75ATG9CFhBtceM9ZAvVEZaWO5dsyfLilFBAgMB AAGjezB5MA4GA1UdDwEB/wQEAwIFoDAdBgNVHSUEFjAUBggrBgEFBQcDAgYIKwYB BQUHAwEwKQYDVR0RBCIwIIIeVk0tVUtTLVJEU0JMTTAxLmJ5d2F0ZXJzLmNvLnVr MB0GA1UdDgQWBBQy3yrr5JM19k9C8pXiFvtgVdo0tjANBgkqhkiG9w0BAQsFAAOC AQEACjGr4/YAR34jR8Zbh9cWCT9G6RdXkJUP73ug6eWbHbuPMXbD3ifC1cC3jdc7 eRZ8DLAZsW04ZOSBgslkSnc6xnIB+fflQGAjGD69GQw4yUeqAR1pl855quT+Oebn nTNNhZfH4cR6z57+dYxpl0pv7E0j9fBLbvM7AsvtjfMqDNLa7yGCtgdf/FIT1mA8 ZMgdD2atrwKHZ54t93KoJTrHDWLh4dZ/xtRQ2OkVCODs7KYtbrF83KaymZ37gl3E aagGhMtb28YlF6nKhVydewrIL2aaVbiiCcIUbXZSW8MfHwa2xDMs1357KZawXjjM 5ub15ZrNPpHpoOYIVpMekmsNOTGCAWgwggFkAgEBMD0wKTEnMCUGA1UEAwweVk0t VUtTLVJEU0JMTTAxLmJ5d2F0ZXJzLmNvLnVrAhAZRYRpKh3+sUsWaV9qRXSEMA0G CWCGSAFlAwQCAQUAMA0GCSqGSIb3DQEBAQUABIIBAH8PVTY9ZWJbD0B3a7OhzgiR I86b9oqcxcxA6ZBDoqANPVn68u3LlzaHmEaIpJckRfTkRBu3n4rLSljwYi0XHspf 3fFRy6i59QXLhF1fAwfBgcpiFO8uBo94GVCWgpqhb+HeSlWGztQ/aS+pP5pBDWTq UDOb5VOKKovb23k60878FhP3Lpg8wrCx4K/CZbTx5EaEXNenREsuWQTY155tnFDi whujhkzjVBnRtVFj66pn9CUfuyd1kNT4PXplwoCTHB0687WnqBNRQrXotZLK/6FF L73ShmVZWwLUB+mLc2mWlSSeGRVbsPkTLctF9MSiKtIZWJes1n3Fbdhc9fMIlcw= "

2019-12-11T11:13:06.243Z [SessionFactory] Redirections request

2019-12-11T11:13:10.113Z [ConnectionFactory] Creating connection to:

2019-12-11T11:13:10.114Z [object Object]

2019-12-11T11:13:10.219Z RdClientConnectionProxy::Create(NORM): loading webworkers from path: https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js

2019-12-11T11:13:10.243Z WebWorker(NORM): Created Webworker with path: https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js onMessage: HandleConnectionMessage

2019-12-11T11:13:10.425Z TLS::EnsureOSSLSeeded(NORM): A seed of 256 bytes has been provided for OSSL

2019-12-11T11:13:10.926Z [SessionProvider] Connection created event received.

2019-12-11T11:13:10.927Z [SessionFactory] Trusting collection

2019-12-11T11:13:10.927Z [SessionFactory] Launching remote app: ||win32calc

2019-12-11T11:13:10.927Z [Connection] Rail is not active adding application to pending list: ||win32calc

2019-12-11T11:13:10.928Z [SessionProvider] Session created received in provider

2019-12-11T11:13:10.929Z [SessionViewModel] Session created event received for: 23500f78-d716-4b84-9c09-bd13ebacb601

2019-12-11T11:13:10.930Z [Connection] Connection.connect called

2019-12-11T11:13:10.930Z [SessionViewModel] Received monitorBound event on UI layer

2019-12-11T11:13:11.003Z [Session] Session focus changed to true id:23500f78-d716-4b84-9c09-bd13ebacb601 window id:null

2019-12-11T11:13:11.003Z [SessionViewModel] Session focused event received in view model session id: 23500f78-d716-4b84-9c09-bd13ebacb601

2019-12-11T11:13:17.260Z Connection(NORM): Connection created with correlation ID={ea26097e-67c6-4274-959f-f47a16fa0000}

2019-12-11T11:13:17.386Z DVCManager(NORM): Registered plugin DisplayControlGraphicsPlugin

2019-12-11T11:13:17.390Z DVCManager(NORM): Registered plugin InputPlugin

2019-12-11T11:13:17.410Z DVCManager(NORM): Registered plugin GfxChannelGraphicsPlugin

2019-12-11T11:13:17.679Z DVCManager(NORM): Creating plugin DisplayControlGraphicsPlugin

2019-12-11T11:13:17.690Z DVCManager(NORM): Registering a listener for DVC Microsoft::Windows::RDS::DisplayControl

2019-12-11T11:13:17.691Z DVCManager(NORM): Creating plugin GfxChannelGraphicsPlugin

2019-12-11T11:13:17.778Z DVCManager(NORM): Registering a listener for DVC Microsoft::Windows::RDS::Graphics

2019-12-11T11:13:17.793Z DVCManager(NORM): Creating plugin InputPlugin

2019-12-11T11:13:17.802Z DVCManager(NORM): Registering a listener for DVC Microsoft::Windows::RDS::Input

2019-12-11T11:13:17.809Z GatewayTransport(NORM): Using the Gateway protocol variation for RD Gateway (on-prem)...

2019-12-11T11:13:17.824Z BaseTransportConnectState(NORM): Entering Gateway connection state BaseTransportConnectState

2019-12-11T11:13:17.859Z WebSocketTransport(NORM): Connection process begun for url=wss://<VM>.uksouth.cloudapp.azure.com:443/remoteDesktopGateway?CorId=%7Bea26097e-67c6-4274-959f-f47a16fa0000%7D&ConId=%7B1c857bd6-7280-4362-ad53-edb8a6629af9%7D&ClGen=HTML%3D1&ClBld=Type%3DRdClient%3B%20Build%3Dprivate&AuthS=SSPI_NTLM

2019-12-11T11:13:17.860Z GatewayTransport(NORM): GatewayTransport connecting...

2019-12-11T11:13:17.866Z [Connection] Connection state changed to: Opening remote port

2019-12-11T11:13:17.867Z [SessionViewModel] Session 23500f78-d716-4b84-9c09-bd13ebacb601 changed canvas display to none

2019-12-11T11:13:18.137Z GatewayHandshakeState(NORM): Entering Gateway connection state GatewayHandshakeState

2019-12-11T11:13:18.290Z ExtendedAuthenticationState(NORM): Entering Gateway connection state ExtendedAuthenticationState

2019-12-11T11:13:18.293Z ExtendedAuthenticationState(NORM): Prompting for Gateway credentials.

2019-12-11T11:13:18.320Z [Connection] Auth challenge

2019-12-11T11:13:18.328Z [SessionViewModel] Credentials requested (username/password)

2019-12-11T11:13:18.577Z TunnelInitiationState(NORM): Entering Gateway connection state TunnelInitiationState

2019-12-11T11:13:18.605Z TunnelAuthorizationState(NORM): Entering Gateway connection state TunnelAuthorizationState

2019-12-11T11:13:18.673Z ChannelInitiationState(NORM): Entering Gateway connection state ChannelInitiationState

2019-12-11T11:13:18.808Z GatewayConnectedState(NORM): Entering Gateway connection state GatewayConnectedState

2019-12-11T11:13:18.989Z Connection(NORM): The transport has connected

2019-12-11T11:13:19.041Z SessionSelectionState(NORM): Entering RDP state SessionSelection

2019-12-11T11:13:19.052Z ConnectionInitiationState(NORM): Entering RDP state ConnectionInitiation

2019-12-11T11:13:19.053Z [Connection] Connection state changed to: Configuring remote connection

2019-12-11T11:13:19.053Z ConnectionInitiationState(NORM): There is not sufficient authentication information to use the RDSTLS protocol. Disabling...

2019-12-11T11:13:49.081Z Connection(ERR): The connection generated an internal exception with disconnect code=GenericSecurityError(16), extended code=<null>, reason=During RDP connection initiation, the remote server reported negotiation failure , error=2

 Thrown in thread 399776 at:

    connectioninitiationstate.cpp(155)

Call Stack:

        at _lb

        at Xlb

        at Tp

        at ujd

    connection.cpp(1333): OnException()

at Object.Logger.a.errorWithoutTimestamp (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/client.194eecb6.js:1:2855),at Function.<anonymous> (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/client.194eecb6.js:5:7952),at methodCaller_emscripten$$val_$emscripten$$val_emscripten$$val$ (eval at new_ (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:86:1499616), <anonymous>:4:26),at __emval_call_method (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:86:1521150),at I$a (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:95:713702),at ujd (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:99:283347),at invoke_viiiii (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:86:1572907),at H$a (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:95:712115),at sjd (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:99:283181),at invoke_viii (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:86:1572497),at x0a (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:95:751280),at Hfb (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:97:365174),at qjd (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:99:283050),at invoke_vii (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:86:1572108),at s1a (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:95:788476),at qjd (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:99:283050),at invoke_vii (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:86:1572108),at t1a (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:95:789288),at sjd (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:99:283181),at dynCall_viii_471 (eval at makeDynCaller (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:86:1495763), <anonymous>:2:12),at OnMessageCallback$Invoke [as Invoke] (eval at new_ (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:86:1499616),<anonymous>:7:1),at Worker.<anonymous> (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/rdcore.2d28f0f1.js:86:106254)

2019-12-11T11:13:49.125Z [Connection] Disconnecting

2019-12-11T11:13:49.140Z WebSocketTransport(NORM): Connection close initiated for url=wss://<VM>.uksouth.cloudapp.azure.com:443/remoteDesktopGateway?CorId=%7Bea26097e-67c6-4274-959f-f47a16fa0000%7D&ConId=%7B1c857bd6-7280-4362-ad53-edb8a6629af9%7D&ClGen=HTML%3D1&ClBld=Type%3DRdClient%3B%20Build%3Dprivate&AuthS=SSPI_NTLM, code=1000, reason="NormalClosure(1000)"

2019-12-11T11:13:49.141Z GatewayTransport(NORM): GatewayTransport closed.

2019-12-11T11:13:49.145Z [Connection] Disconnected

2019-12-11T11:13:49.148Z [SessionViewModel] Received retireCanvas event on UI layer, connectionID=ea26097e-67c6-4274-959f-f47a16fa0000

2019-12-11T11:13:49.148Z [SessionProvider] Session disconnect received in provider

2019-12-11T11:13:49.148Z [SessionViewModel] Received didDisconnect event on UI layer

2019-12-11T11:13:49.152Z [Connection] Cleaning up connection

2019-12-11T11:13:49.152Z [SessionProvider] Connection destroyed event received.

2019-12-11T11:13:49.152Z [SessionProvider] Session disconnect received in provider

2019-12-11T11:13:49.152Z [SessionViewModel] Received didDisconnect event on UI layer

2019-12-11T11:13:49.157Z WebWorker(NORM): Destroying Webworker

2019-12-11T11:13:49.220Z [SessionViewModel] Canvas lost focus

2019-12-11T11:14:00.485Z Exception: Possibly unhandled rejection: backdrop click Cause: undefined

at Object.Logger.a.error (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/client.194eecb6.js:1:3067),at https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/client.194eecb6.js:5:6851,at j (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:289),at n.$digest (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:6299),at https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:8087,at Uc.b [as completeTask] (https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:6:14224),at https://<VM>.uksouth.cloudapp.azure.com/RDWeb/webclient/js/components.35fcac4e.js:4:16482

Im having trouble getting this working and have been unable to find a solution.

does anyone have any idea on why this would not allow launching of apps in the browser?

Kind Regards

Hello Everyone,

I have a RDS implementation working with 2012r2 in a domain A.
Users from domain B (With an external two-way non-transitive trust with A) can access, log-in, use remoteapps, rds sessions, etc..

The problem is when I enable the RDWeb password reset feature. For example, taking 2 users with the "User must change password at next logon" option enabled:
If the user is from domain A, I get prompted to change the password and it works great.
If the user is from domain B, I get prompted to change the password, but after writing the new password it says that the user name or password is not valid.

Any clues?

I found this issue that I don't know if it's somehow related
http://social.technet.microsoft.com/Forums/en-US/cf14fc3e-2a4a-4f4e-8dd6-fed2ecdf7d7b/cross-forest-password-reset?forum=ilm2

Thanks

HI,

I created a RDWeb access in Windows Server 2012 R2 and able to reach to the page where it prompts for the reset of the password. However, it keeps saying, "The user name or password that you entered is not valid. Try typing it again". Below steps tried:

1. Removed the password complexity from the DC to ease the password, still the same error.

2. Tried resetting the configuration in "C:\Windows\Web\RDWeb\Pages\en-US\login.aspx" file and the "C:\Windows\Web\RDWeb\Pages\en-US\password.aspx" file (hard coded user name).

3. Tried hard coding the domain name as well. Still the same error.

4. Disabled NLA, reduced the MinimumEncryptionLevel in registry.

Attached is the error message. I checked almost all the articles in google and still unable to find a solution. Please help.

Regards,

Saura

Hello!

I have a RemoteApp host established, and RemoteApps work well.  When I associate any off the RemoteApps with a file type, the RemoteApps starts to launch, but I receive this error:

When I try to access \\tsclient\ drives from Remote App, I receive this error:

However, if I RDP directly to the host, I am able to access the \\tsclient\ drives from the applications.  The problems only occur when using applications as RemoteApps.

In the Applications and Service Logs \ Microsoft \ Windows \ RemoteApp and Desktop Connections \ Operatoinal event log, I receive event 1041 - Remote Application (Excel) is luanched on RemoteApp and Desktop Connection (RemoteApp Host Name) but no stored credentials are used for single sign on.  (Reason - RemoteApp and Desktop connection does not exist).

Using RemoteApps works fine for the 20-or-so test users.  They all have the same problems, on any machine, when using \\tsclient\ drives in Remote Apps, and receive the same error when trying to open files that have a file associated with a RemoteApp. 

I suspect the two problems (not being able to access \\tsclient drives in RemoteApps, and not being able to open files via file-type-associations in RemoteApps) is related to SSO.

I'd appreciate any thoughts about how to resolves theses.

Thanks!

Scott

Hello All,

    We want to deploy RemoteAPP to some of our traveling laptops to open published apps from the RD Gateway server. When connected to the domain, this works. When we are offsite we get the message below.



   I did some research and found some were successful with RemoteAPP working offsite IF they chose the option to "Allow users to connect to any network resource" within the Remote Authorization Policy settings in RD Gateway Manger. 

      SO my questions are:

1) What are my options instead of using the RAP option (under  Network Resources tab) to "Allow users to connect to any network resource"? I need RemoteAPP to work but don't want to relax security this much to "ANY" network resource.

2) Under the Network Resources tab in RAP options to "Select an Active Directory Domain Services network resource group" I have been using a group we defined in active directory that included the RD gateway server, but this has prevented RemoteAPP from running (we get the error message above). I looked at Terminal server -gateway event viewer and when it will not work - it complains it cannot connect to the RD gateway server. What can I change to make the AD group option work- if at all possible??

Please let me know at your convenience

thank you,

Brian

Is there any build in function from Microsoft to remove the right click option on the start button for my Terminal users, as they don't have to see all the option there?

And I think I have closed all down in GPO, but they are still able to open Event viewer and Network connection and worst, my computer management, where I can see they have the option for example, to remove under device manager?

Can it be possible that Microsoft hasn't think of this, as a problem for their own Terminal solution?

I'm having an issue on a single RDS 2016 server at the moment where the start menu doesn't open.  

I've gone though lots of steps including sfc /scannow  (No errors)   DISM with all the options (No Errors)

I've cleared the Registry in firewall policy\restricted services\configurable\system.

I believe the issue is that I don't have any applications registered in the get-appxpackage at all, it just comes back blanks where as on working machines I get a list of about 15.

I've tried to install the packages by hand using variations of 

Add-AppxPackage -DisableDevelopmentMode -Register C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\AppxManifest.xml -Verbose 

This returns the following;

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
An internal error occurred with error 0x800705AA. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
NOTE: For additional information, look for [ActivityId] 5597e571-c93a-001c-e6eb-97553ac9d401 in the Event Log or use the command line Get-AppxLog -ActivityID
5597e571-c93a-001c-e6eb-97553ac9d401
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register C:\Windows\SystemAp ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppxManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

If I then use Get-AppxLog -ActivityID5597e571-c93a-001c-e6eb-97553ac9d401

Time                      ID           Message
----                      --           -------
20/02/2019 17:22:29       301          The calling process is powershell.exe
20/02/2019 17:22:29       603          Started deployment Register operation on a package with main parameter: AppxManifest.xml and Options: 0. See
                                       http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
20/02/2019 17:22:29       10002        Creating Resiliency File
                                       C:\ProgramData\Microsoft\Windows\AppRepository\75f29027-c919-4974-89c9-f53bb4413b5f_S-1-5-21-1787921346-3847137862-2124306101-500_1.rslc for
                                       Register Operation on Package Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewy.
20/02/2019 17:22:29       607          Deployment Register operation on package Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewy has been de-queued and is running
                                       for user FISRDS1\Administrator.
20/02/2019 17:22:29       613          Adding uri to the list of Uris: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\AppxManifest.xml.
20/02/2019 17:22:29       447          GetFullyQualifiedReference from the String Resource Map for package full name:
                                       Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewy and reference string: Microsoft Corporation failed.
20/02/2019 17:22:29       339          Registration will process the extensions in the following order: windows.visualElements windows.autoPlayContent windows.autoPlayDevice
                                       windows.activatableClass.inProcessServer windows.activatableClass.outOfProcessServer windows.activatableClass.proxyStub
                                       windows.activatableClass.downloadUpload windows.search windows.fileOpenPicker windows.fileSavePicker windows.cachedFileUpdater
                                       windows.appUriHandler windows.shareTarget windows.lockScreenCall windows.personalAssistantLaunch windows.fileTypeAssociation windows.protocol
                                       windows.appointmentsProvider windows.activatableClass.backgroundPlaybackClass windows.backgroundTasks windows.DefaultBackgroundTasks
                                       windows.webAccountProvider windows.userDataAccountsProvider windows.preInstalledConfigTask windows.updateTask windows.appService
                                       windows.appointmentDataProvider windows.contactDataProvider windows.emailDataProvider windows.internal.filePickerExperience
                                       windows.dialProtocol windows.restrictedLaunch windows.accountPictureProvider windows.cameraSettings windows.printTaskSettings
                                       windows.print3DWorkflow windows.activatableClass.collector .
20/02/2019 17:22:29       10000        About to service package Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewy. Setting the package state to disabled returned
                                       with 0x80070490.
20/02/2019 17:22:29       339          Registration will process the extensions in the following order: windows.stateExtension windows.applyDataExtension windows.repositoryExtension
                                       windows.capability windows.MRT windows.visualElements windows.alarm windows.autoPlayContent windows.autoPlayDevice
                                       windows.activatableClass.inProcessServer windows.activatableClass.outOfProcessServer windows.activatableClass.proxyStub
                                       windows.activatableClass.downloadUpload windows.gameExplorer windows.search windows.fileOpenPicker windows.fileSavePicker
                                       windows.cachedFileUpdater windows.appUriHandler windows.shareTarget windows.lockScreenCall windows.personalAssistantLaunch
                                       windows.fileTypeAssociation windows.contentType windows.protocol windows.appointmentsProvider windows.defaultPrograms
                                       windows.activatableClass.backgroundPlaybackClass windows.backgroundTasks windows.DefaultBackgroundTasks windows.webAccountProvider
                                       windows.userDataAccountsProvider windows.preInstalledConfigTask windows.updateTask windows.appService windows.appointmentDataProvider
                                       windows.contactDataProvider windows.emailDataProvider windows.internal.filePickerExperience windows.dialProtocol windows.restrictedLaunch
                                       windows.integrityExtension windows.licensing windows.accountPictureProvider AppSync windows.cameraSettings windows.printTaskSettings
                                       windows.print3DWorkflow windows.DeviceSetupManager windows.activatableClass.collector windows.certificates windows.preCompilationExtension
                                       windows.ntServices windows.wmiProviders windows.iisModules windows.performanceProviders windows.eventProviders windows.runTime
                                       windows.DeviceAccess windows.indexedDB windows.MicrosoftAccountClient.SignOut windows.searchIndexer windows.geolocation windows.userDataAccess
                                       windows.repositoryExtension.remove windows.stateExtension.remove .
20/02/2019 17:22:29       827          Capability parsing started for the package Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewy
20/02/2019 17:22:29       5252         An internal error occurred with error 0x800705AA. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
20/02/2019 17:22:29       306          error 0x800705AA: While processing the request, the system failed to register the windows.stateExtension extension due to the following error:
                                       Insufficient system resources exist to complete the requested service.
                                       .
20/02/2019 17:22:29       316          error 0x800705AA: Cannot register the request because the following error was encountered during the registration of the windows.stateExtension
                                       extension: Insufficient system resources exist to complete the requested service.
                                       .
20/02/2019 17:22:29       5252         An internal error occurred with error 0x80070002. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
20/02/2019 17:22:29       331          error 0x80070002: While reverting the request, the system failed to de-register the windows.stateExtension extension due to the following
                                       error: The system cannot find the file specified.
                                       .
20/02/2019 17:22:29       300          error 0x80073CF6: Cannot register the Microsoft.Windows.Cortana_cw5n1h2txyewy package due to the following error: Package could not be
                                       registered.
                                       .
20/02/2019 17:22:29       605          The last successful state reached was ResolvedDeferredRegistrations. Failure occurred before reaching the next state RegistrationChanged. hr:
                                       0x80073CF6
20/02/2019 17:22:29       339          Registration will process the extensions in the following order: windows.stateExtension windows.applyDataExtension windows.repositoryExtension
                                       windows.capability windows.MRT windows.visualElements windows.alarm windows.autoPlayContent windows.autoPlayDevice
                                       windows.activatableClass.inProcessServer windows.activatableClass.outOfProcessServer windows.activatableClass.proxyStub
                                       windows.activatableClass.downloadUpload windows.gameExplorer windows.search windows.fileOpenPicker windows.fileSavePicker
                                       windows.cachedFileUpdater windows.appUriHandler windows.shareTarget windows.lockScreenCall windows.personalAssistantLaunch
                                       windows.fileTypeAssociation windows.contentType windows.protocol windows.appointmentsProvider windows.defaultPrograms
                                       windows.activatableClass.backgroundPlaybackClass windows.backgroundTasks windows.DefaultBackgroundTasks windows.webAccountProvider
                                       windows.userDataAccountsProvider windows.preInstalledConfigTask windows.updateTask windows.appService windows.appointmentDataProvider
                                       windows.contactDataProvider windows.emailDataProvider windows.internal.filePickerExperience windows.dialProtocol windows.restrictedLaunch
                                       windows.integrityExtension windows.licensing windows.accountPictureProvider AppSync windows.cameraSettings windows.printTaskSettings
                                       windows.print3DWorkflow windows.DeviceSetupManager windows.activatableClass.collector windows.certificates windows.preCompilationExtension
                                       windows.ntServices windows.wmiProviders windows.iisModules windows.performanceProviders windows.eventProviders windows.runTime
                                       windows.DeviceAccess windows.indexedDB windows.MicrosoftAccountClient.SignOut windows.searchIndexer windows.geolocation windows.userDataAccess
                                       windows.repositoryExtension.remove windows.stateExtension.remove .
20/02/2019 17:22:29       339          Registration will process the extensions in the following order: windows.visualElements windows.autoPlayContent windows.autoPlayDevice
                                       windows.activatableClass.inProcessServer windows.activatableClass.outOfProcessServer windows.activatableClass.proxyStub
                                       windows.activatableClass.downloadUpload windows.search windows.fileOpenPicker windows.fileSavePicker windows.cachedFileUpdater
                                       windows.appUriHandler windows.shareTarget windows.lockScreenCall windows.personalAssistantLaunch windows.fileTypeAssociation windows.protocol
                                       windows.appointmentsProvider windows.activatableClass.backgroundPlaybackClass windows.backgroundTasks windows.DefaultBackgroundTasks
                                       windows.webAccountProvider windows.userDataAccountsProvider windows.preInstalledConfigTask windows.updateTask windows.appService
                                       windows.appointmentDataProvider windows.contactDataProvider windows.emailDataProvider windows.internal.filePickerExperience
                                       windows.dialProtocol windows.restrictedLaunch windows.accountPictureProvider windows.cameraSettings windows.printTaskSettings
                                       windows.print3DWorkflow windows.activatableClass.collector .
20/02/2019 17:22:29       10001        Finished servicing package Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewy. Setting the package state to enabled returned
                                       with 0x0.
20/02/2019 17:22:29       401          Deployment Register operation with target volume C: on Package Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewy from:
                                       (AppxManifest.xml)  failed with error 0x80073CF6. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
20/02/2019 17:22:29       404          AppX Deployment operation failed for package Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewy with error 0x80073CF6. The
                                       specific error text for this failure is: An internal error occurred with error 0x800705AA. See http://go.microsoft.com/fwlink/?LinkId=235160
                                       for help diagnosing app deployment issues.

I can't seem to get the system to re-register those applications!

Open to any suggestions?  (Please no, have you restarted the server!)

This happens on all users including local admin and new accounts.  Happens in Safe and Clean Boot.

Thanks.

Hi,

Our set-up: 

• 2 x Windows 2019  RDS gateway servers + RDWEB + RD Web Client
• 1 x Windows 2019  RDS Connection Broker
• 14 x Windows 2019 RDS sessions hosts in 8 collections
• 4 x Windows 2016 RDS session hists in 2 collection 
  (All servers do have the latest patches installed and are running ESET protection for servers) 

Every x days when a user tries to connect they are getting stuck at "Configuring remote session". 
After 5 minutes they are presenting with an error that the RDS gateway server isn't available. 
This is not the case for every user, just randomly around 50% of the users. 

Once we rebooted both of the RDS gateway server everything works fine again.

The strange thing is that we can;t find any Error/Warning at the evenlog. 
ESET anti virus we enabled debug logging but that server also isn't logging any errors/warnings/blocked stuff..

Any idea what could be the issue and how we could resolve it ? 

Two out of three published apps LABEL MATRIX Converter and LABELVIEW Converter open up just fine,

however the main LABELVIEW 2019 App opens minimised and stays minimised. The Win 10 Pro client

has also all the latest updates and is 1809 version.

The same LABELVIEW 2019 APP launches fine on a Remote Desktop.

Thank you!

I don't find an documented answer to this question, but when using RDS through Azure Web Proxy, you are tied to legacy RPC-HTTP, right? UDP is not supported?

Hello guys.

From unknown time on production farm creating a pool collection start failed with no error.
https://prnt.sc/pwddy1

Hosts Hyper-v servers in Failover Cluster with CSV. HA configured with database on remote mssql server. Error comes out right after exporting template.Howeverthe template appears in the selectedfor exporting directory.

CB,Hosts - windows server 2016 with last updates.

Template - i tryied several, even with templated which works in another pool.Windows10pro1806,Windows10pro1903

On CB rdms-ui-operational says, that collection created successfully https://prnt.sc/pwfv57

rdms-ui-admin says, that collection creation failed https://prnt.sc/pwfvqa

on vm-host export was successfull https://prnt.sc/pwfxkn

C:\Windows\System32\tssesdir\*.xml there is no job associated with this task

https://support.microsoft.com/en-sg/help/2747656/introduction-to-log-files-that-are-useful-for-troubleshooting-rds-issu

doesnt not help, no such file on connection broker even after add reg params

IN CB Databases i have some more interesting picture:

SELECT *
  FROM [DBCBSRV].[rds].[Pool]

gives https://prnt.sc/pwg294 , where vdi3 is pool, but it works normally.

SELECT *
  FROM [DBCBSRV].[rds].[ErrorLog]
  WHERE DATEADD(dd, 0, DATEDIFF(dd, 0, TimeStamp)) = DATEADD(dd, 0, DATEDIFF(dd, 0, GETDATE()))

gives https://prnt.sc/pwg48n

any suggestions?

Hi,

So nothing like being on the cutting edge......

I have been testing Server 2019 RDS and so-far-so-good apart from an issue with the Windows Search Service.

It appears that in Server 2019 each user gets their own search database EDB file in their profile path (appdata\roaming). e.g.

C:\Users\username\AppData\Roaming\Microsoft\Search\Data\Applications\S-1-5-21-3901271148-1553943383-1671037523-1629\S-1-5-21-3901271148-1553943383-1671037523-1629.edb

When they log on and log off; this is connected to the search service and the following event log is generated

Source:ESENT
EventID: 326
SearchIndexer (10896,D,50) S-1-5-21-3901271148-1553943383-1671037523-1629: The database engine attached a database (3, C:\Users\username\AppData\Roaming\Microsoft\Search\Data\Applications\S-1-5-21-3901271148-1553943383-1671037523-1629\S-1-5-21-3901271148-1553943383-1671037523-1629.edb). (Time=0 seconds)

Unfortunately it appears that this process is not very stable and on some logons the database in the users profile does not attach and the following error is generated

Source:Search
EventID: 3057
The plug-in manager <Search.TripoliIndexer> cannot be initialized.
Context: S-1-5-21-3901271148-1553943383-1671037523-1629 Application

Source:Search
EventID: 3028
The gatherer object cannot be initialized.
Context: S-1-5-21-3901271148-1553943383-1671037523-1629 Application, SystemIndex Catalog
Details: The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

And a few more similar but related errors....

No subsequent logon/off will succeed in attaching the database until the Windows Search service is restarted

I am not testing with User Profile Disks or Roaming Profiles
There is no AV on the server

Any ideas?

Andy

Andrew

Starting a new thread on that bug. (the thread named "Windows Search changes in Server 2019" doesn't reflect the exact catastrophy of that bug for RDSH users.

This is not a change this a broken feature.

Any fix ?

hi, i just got a lenovo yoga which has a 3200x1900 resolution screen.  rdp does not render the desktop big enough on a high resolution screen and is unusable.  I was happy to find rdcm 2.2 handles the high resolution fine. but when i upgraded to rdcm 2.7, the remote desktop is much to small to be usable again.

  I have played with resolution setting in rdp/rdcm but the problem is the desktop icons are just too small.  I finally back-rev'd to 2.2

does anyone know how i can report this bug to the developer?  or if you know of a way to make 2.7 it work on high resolution screen....

thanks in advance

to be clear, the problem is that on a 3200x1900 screen, the size of the icons in the rdp session is so small its hard to read them.  if i play around with the rdp resolution, i am only making the desktop bigger or smaller, the icons are not scaling to that.  This is different in rdcm 2.2.  in 2.2, the icons are scaled up on a large desktop, making them usable.

Tony Guadagno

ALL SERVERS ARE WINDOWS 2016 STANDARDs, the hosts and VMs alike.

I have two (2) Hyper-v Physical Hosts, HV1 & HV2 with plenty of horsepower and 128GB of RAM.  All my participating servers in the FARM are VMs.  HV1 hosts RDSH1 and HV2 hosts RDSH2, which, as the names indicate are Session Host Servers.  HV2 also hosts RDSB, which is the Connection Broker, Gateway, License Server, and Profile Disk Server.  The total number of users is around 55; very low number by any extent of imagination.  After working flawlessly for a couple of months, recently, every user that ends up on RDSH1 gets the TEMP profile.  

Each Session Host Server (RDSH1$ & RDSH2$) have the same Security rights to the Profile Disk Share.  All other configurations are 100% the same.  The only difference is the RDSH1 is on a different physical server, but RDSH2 is on the same physical server as the Profile Disk Server/Share.  Both Physical Hosts are connected physically to the same Cisco Enterprise switch, and the servers and the switch all are only 1 year old.  For now, I have taken RDSH1 out of the equation and all is fine, but I really want to add it back in for many compelling reasons, specifically for the sake of eliminating "single point of failure".

I have been in this field for 20 years, and still know very little, but, for the sake of all, please do not post "no-answer" answers if you do not know the answer, for the sake of accumulating points-- whatever they are worth.  I rarely post anything, because a whole lot of people post nonsense as answers or ask questions that are already in the "Introduction".

But for those who really understand Remote Desktop Server Services (2012 and up), as well as the Virtualization and Physical Layer's aspect of networking, I greatly appreciate the help. 

I have been researching this for weeks.  My gut feeling tells me this is a design flaw by MS.  But who is to say?  And, I have very little faith in MS to come out and admitting it.

Hi,

I get an error Remote session will end in 60 minutes

It's clean install of Win 2019 server standard.

RDP services are installed, Licensing Server has assigned RDP licenses per User, Licenses are active and valid.

Server is connected to AD and assigned as a licensing server.

Licensing Diagnoser does not show up any problems with licenses, but after logon to remote user is beeing disconnected after 60 minues from RDP

How can check what needs to be repaired ?