Hello All,
I have a new issue that has come up for one of our clients, and was wondering if anyone could shed some light on how to get this configuration correct.
Our setup, Windows Server 2008 R2 standard is the RDS server. HP thin clients with Windows XP are the clients. We are using a medical app through Remote Apps. In the medical application, there is a place that needs a signature. We
have a signature pad attached to the computer through a serial connection. When looking at device manager, it is connected to a COM port, not totally sure what number.
Through a citrix session, the serial device works into the remote app. When we do the same thing through RDS remote apps, the serial device does not work, namely the signature pad does not take down a signature.
Things we have tried. We (another tech at my company and I) have logged into the RDS server through RDP. On the options, under local resources, we have checked pass serial connection and usb devices. We have looked for a driver for the unit,
and cannot find one to install on the server.
RemoteFX does not look like a valid way of setting this up, as these are XP computers and only have RDP version 6 installed, and cannot upgrade to 7.
We are very much at a loss on how to set this up, and at this point it is holding up a project to get rid of Citrix and go to remote Apps through MS. Any suggestions are helpful. As this is a client site, we cannot always quickly try the
suggestions, but will always update this thread when we do. Thanks in advance.