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Remote Desktop Apps Not Working externally. Beyond Frustrated

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I have a server setup as a DC with AD and RDServices installed.

I have a second server with the GW and CB and IIS and licensing and whatever else it installed.

I am using no-ip.biz to provide the external name / DNS for RDWeb.

I am using DSL and have the ports 443; 3389; and 3391 open.

_______________________

Internally, I can open RDWeb, click on an app and VOILA! It opens just fine.

Externally, I can open RDWeb, login with my credentials, click on an app . . . . then wait for it... wait for it andBOOM! The really helpful "...gateway unavailable..." message appears.  At this point, it might as well be theBlue Screen of Death.

I am not an ordinary dummy but I am extraordinarily challenged.  LOL.

DNS is my biggest weakness - but I am almost at wits end, thinking there has to be something I need to do in DNS to make this work.  Many of you say (in other posts) create an A record for external and internal and etc etc etc.  I am supposed to be a professional and "get it"......  but I don't.  That's my weakness.  I am a DNS Flunky.

But alas, I hope my brothers and sisters who are great at quantum physics and algebraic triginometric pi-alpha equations can help me out here.

Embarrassed?  Sure... but at least I am asking for some help.

Hell, I'd even open up a rescue session so I could watch what the hell you do to fix this damn thing.

_________________

In all seriousness, guys, I am really stuck and need some guidance and help.  Anything someone will do to resolve this would be more than appreciated.

Chris


remote desktop getway

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Hi everyone

i recently set Remote Desktop Getway( in Windows Server 2012 r2 ) for our company in order to manage remote desktop connections, but i encounterweird behavior of remote desktop getway, it randomly can not establish connection with internal resource, this happen for random client in random time( some clients can not connect to e.g. x.x.x.x but they can connect to y.y.y.y and some times there is no problem and they can connect everywhere and sometimes they can connect to y.y.y.y and can not connect to x.x.x.x). for sake of clarity i have added screen shot( which seemingly i could not upload ) of the error and the related logs

Remote Desktop connection (error window):

your computer can not connect to remote computer because an error occurred on the remote computer that you want to connect to. connect your network administration for assistance

and in rdg event viewer i see event ids:

312

313

313

200

300

302

303

and also in security tab in event viewer there is nothing but "audit success".

i have done following actions and troubleshooting but still could not solve the problem:

1) i have changed firewall rule to allow all traffic from/to RDG sever ( to make sure that firewall does not block anything from RDG )

2) i have checked "Allow the maximum supported simultaneous  connections"

3) there is no logging information in internal resource related to remote desktop connection error

4) there is no problem with remote desktop certificates ( i have checked them Thousand times )

5) there is no problem in client remote desktop connection ( i have checked advanced setting and there is no problem with rdg getway server setting i have also checked this one thousand times)

6) our clients have any flavor of windows os, from xp to server 2012 (this problem is not related to only one flavor )

7) i have run vmware workstation, and tested this problem from different virtual machine and the funny thing is i faced different behavior( everything randomly change )

please help, nothing make sense and i have no clue where the problem is

i appreciate any comment or suggestion

thank

RDWeb Trusted SSL mix up - "Your computer can't connect to the remote computer because an error occurred on the remote computer because the remote desktop gateway server address requested and the certificate subject name do not match"

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Hi,

This one is driving me nuts. 

I have a Windows Server 2012 R2 with RDS setup (RD Connection Broker, RD Gateway, RD Session Host, RD Licensing and RD Web Access roles installed on the domain member server). I have a GoDaddy SSL cert installed on the IIS and RDS. 

Everything is playing ball except for RemoteApp.

I can connect to the RD Web Access site internally and externally and see the RemoteApp applications.

Opening the apps internally isn't a problem - all work as expected. However, trying the same externally gives the error "Your computer can't connect to the remote computer because an error occurred on the remote computer because the remote desktop gateway server address requested and the certificate subject name not match".

It's true - they don't and I don't know why they don't! 

The external FQDN of the RDS is "RDS.domain.com", and this matches the SSL cert on the RD Web Access site and the RD Gateway.

But when opening a RemoteApp, the certificate error pops up and the cert name is now "REMOTE.domain.com", the SSL certificate we use for our SBS 2011 RWA and Exchange Server (another GoDaddy certificate).

Both the SBS/Exchange Server and RDS Server are on the same external IP address. The RS 2012 R2 Web Access is using TCP 4411 for HTTPS access rather than 443 (checks out in the IIS bindings for the RDS) as 443 points to the SBS.

We do have another RDS, an older Windows 2008 R2 and that uses the "Remote.domain.com" certificate.

I'm guessing the issue is there - the RD Gateway for the 2008 RDS resides on the SBS server.

Could the RemoteApp be connecting to the SBS because they are defaulting to HTTPS TCP port 443 rather than the RDS 2012 on port 4411?

Is it even going to be possible to run both RD servers on the same external IP?

Can anyone offer any advice?

Cheers

Neil


RDP screen goes black after successful remote login

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I have a Windows 2008 Server that I have been connecting to once a month remotely to apply OS updates.  Often, I reboot that server and it uses auto-logon to login and run an application. 

Today, I rebooted the server and when I try to connect with RDP, I get the login prompt and enter my credentials, I see a few expected messages fly by on the host OS (the last one I see is the word Welcome), but then the screen goes black.

The apps on the server are running successfully because our applications can connect to them, we just can't logon to the desktop of the Windows Server 2008.

I made no configuration changes (I NEVER do) other than to apply the latest Windows Server updates.

I would prefer not to drive to the computers location, or try to coordinate a time to have the server hosting company assist me with troubleshooting; but is there anything else I can do?  Any ideas about what might cause this?

RDCMan crashes when opening .rdg file protected with certificate

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I use Remote Desktop Connection Manager v2.7 build 1406.0
OS is Windows 8.1

I protect the credentials storend in the .rdg file with a certificate.
This certificate resides on a smart card.

When I open the file it asks for the smart card, then I enter the PIN and then RDCMan crashes.

Any ideas? :)

RD Client display connection bar

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Hello all,

I have configured the connection bar settings on my virtual desktop collection with the following code:

Set-RDVirtualDesktopCollectionConfiguration –CollectionName NAME -CustomRdpProperty "displayconnectionbar:i:0" -ConnectionBroker BROKER

If I connect through my rdweb page the desired result is achieved. However if I use the rd client app provided in the windows store:



the connection bar is still there. Is there a different setting that the rd client application needs to have so I can remove the connection bar?

Thanks,

Scott

Control resolution of remote desktop from the server (default resolution)

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I have a Server 2008 R2 with Remote Desktop Services with around 50 clients that connect and start and run an application that must runt in a the resolution 1024x768. Most clients have higher resolution than 1024x768 in their own screen.

Can I from within the server force connections to use 1024x768? I have googled this til my fingers bled but can't find the answer. All suggests to set it from the client with the mstsc.exe /h:768 /w:1024 but that is NOT an option in this case. I must have the possibility to control it from within the server and set it to all connections/users at once.

Mix a 2008r2 domain with Windows 2012 r2 Remote Deskop Server (can access license and rdp license be mixed) 2008 with 2012

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We have a 2008 r2 domain.   We are moving one of our sites to a new location and we want to take advantage of Windows 2012 Remote Desktop Services.    We want to put a 2012 RDS server on site at the new location and get 2012 access licenses and RDP license for that site only.  We would only have 2012 Client Access and TS license at that site only and the rest of the domain would remain on 2008 Client Access and TS license.  Will this work as an upgrade path to 2012 as we gradually upgrade the rest of our sites?

Hyper V remotefx

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Hello 2 all,

I'v set up a hyper V server on server 2012 R2 with an remotefx capable card inside. I can give the guests this graphic card (Nvidia Gforce gtx titan) But the card will not install inside of the guest which is a server 2012. Inside of an windows 8.1 it will install.

I don't now which part I'v missed.

Could you give me any help

Thank you

SSO not working with RemoteApps

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Hello Everybody, 

I faced with very strange situation: trying to troubleshoot SSO for remoteApps on Windows Server 2012R2. Everything is installed and configured properly. I ran commands:

Import-module remotedesktop

Set-rdsessioncollectionconfiguration -collectionname "RemoteApps" -customrdpproperty "authentication level:i:0"

Set-rdsessioncollectionconfiguration -collectionname "RemoteApps" -customrdpproperty "alternate full address:s:remote.ccim.com"

Added <*.domainname.com> to the Allow Delegating Default Credentials policy and forced GPudate

Added the server name individually to the Allow Delegating Default Credentials policy

Checked and confirmed that the registry entry are updated as per the policy changes

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CredentialsDelegation]

"AllowDefaultCredentials"=dword:00000001

"ConcatenateDefaults_AllowDefault"=dword:00000001

"AllowDefCredentialsWhenNTLMOnly"=dword:00000001

"ConcatenateDefaults_AllowDefNTLMOnly"=dword:00000001

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CredentialsDelegation\AllowDefaultCredentials]

"1"="TERMSRV/<My Server1>"

"2"="TERMSRV/<My Server2>"

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CredentialsDelegation\AllowDefCredentialsWhenNTLMOnly]

"1"="TERMSRV/<My Server1>"

"2"="TERMSRV/<My Server2>"

Made sure -  "Always prompt client for password upon connection" policy located in Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Security.  is not set to "Not Configured". Changed it to "Disable"

However, still situation: I login to remote app web page with my credential and try to launch let's say Word, logon window appears saying: 

Your credentials did not work. 

when I enter my credentials they do not work and it asks to enter it again. 

At the same time, strange record appears in the event viewer:

New RemoteApp and Desktop connection (RDS01.domain.com) is started for user (esy8OkZAZ94BHhbY+3+KU95NykY=) without authenticated credentials

Could you please hint me what to do next and do I miss something? 

UPD: I did some tests. When I logging to remote.domain.com from outside organisation, I enter credentials on the first login webpage. Then I try to launch Word, it asks again for credentials, I enter them and everything is working. When I go to terminal server and go to remote.domain.com I enter credentials on the first login webpage. Then I try to launch word, the windows with "Your credentials did not work" appears. Certificate is signed by CA and shown as OK in IE.

UPD1: also when trying to launch published web app such event logged:

Subject:
 Security ID:  NULL SID
 Account Name:  -
 Account Domain:  -
 Logon ID:  0x0

Logon Type:   3

Account For Which Logon Failed:
 Security ID:  NULL SID
 Account Name:  magent
 Account Domain:  cciminstitute

Failure Information:
 Failure Reason:  An Error occured during Logon.
 Status:   0xC000006D
 Sub Status:  0x0

Process Information:
 Caller Process ID: 0x0
 Caller Process Name: -

Network Information:
 Workstation Name: CCIM-RDS01
 Source Network Address: -
 Source Port:  -

Detailed Authentication Information:
 Logon Process:  
 Authentication Package: NTLM
 Transited Services: -
 Package Name (NTLM only): -
 Key Length:  0

Remote computer was reached is not one you specified

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Hello 
3 sites - 6 Server 2 DC+ 2 DC + 2 DC 

1 DC has a failure (called the server), I remove from AD, reset the system and enter to AD + install DNS + global catalog.
All replication from server go to the other DC is good.

From one site can not connect on the RDP - error the connection can not be completed because remote computer was reached is not one you specified



What could be the problem?

I do ipconfig/flushdns - don't help

RemoteApp steals focus

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RemoteApp running via RDP randomly steals focus

malicious RDP logons

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Hi all.

I have one PC with only one user account on it. This PC is configured to accept remote desktop connections. This PC is 150 km away and teamviewer hangs on login, hence the RDP connection.

Last night I logged onto the PC to find 3 drives had been bitlocked :(  2 out of the 3 recovery files are in the recycle bin on one of the bitlocked drives (I found this by the properties of the .lnk files in the app data roaming folder)

After trawling through the event viewer I have noticed that many people have logged into the PC over the past few days from multiple countries except the usernames they provided are all over the place. (curt, test, test123, chandler, colin, admin, etc etc)

As a test I tried to log in using one of the usernames and the correct password and was denied.
How are they able to log into the PC by using those usernames that are not the username of the primary user account???

RDS and SID error with two-way trust

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Hey there.. weird one here.. I am testing RemoteApps with Server 2012. All is fine except for when I try and grant access to user in another forest where we have a two-way\forest transitive trust. The error is below.. What is interesting is the trust works fine otherwise. For example, if I try and add a user to the local admin group on the server it works great.. I can even authenticate via RDweb portal from a user in the trusted domain.. any ideas? 

RDS CALS dont seem to work

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Hi,

I have a newly licensed Windows 2012 R2 standard server which came with 5 local CALS.

This server is not part of a domain and is not a domain server.

The server needs remote access from five users concurrently so I purchased 5 RDS user CALS and activated them as "user" not "device" cals and restarted the server. They show up when I run "Remote Desktop Licensing"  as 5 available.

However, only 2 users can connect remotely. When I try to connect the third remote user a message comes up that says:

"Select a user to disconnect so that you can sign in. There are too many users signed in."

Why can I not connect 5 users since I have five RDS cals activated?

Thanks for you help.

Mel

Remote Desktop Window shifting when cursor is moved to bottom of screen with multiple monitors.

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I just upgraded to Windows 10 from Windows 8.1 using the upgrade in place provided by Microsoft.  Overall the experience has been fantastic, but the Remote Desktop "Full Screen" mode appears to have a bug in it, unless someone can help me fix it.  In essence, when "Full Screen" AND you use all of your monitors is used, when the cursor is moved to the very bottom of your smaller resolution monitor the whole session "scrolls" upwards showing the taskbar for the underlying OS (Win 10.)   My laptop monitor is 1600x900 and my regular monitor is 2560x1080 or 1680x1050 (one at work, other at home.)

EDIT: It's not destination OS depending.  Does the same whether I'm connecting to Windows 7, 8 or 10.

Attached is an example of what it looks like.  Any ideas?



Single Sign On - Session Collection missing Security settings.

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Hi,

 Where can I find Security Settings in the Session Host Properties? I need to set SSL and Encryption level for Single Sign On. As of now when the user get connects to the Virtual Machine resides on this server, they have to enter their domain credential again which DO NOT want. Please advise.


Tuan

Windows Server 2016 Technical Preview 4 - specify a program to start automatically when user logs on.

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Hi technet community,

in Windows Server 2008 R2, it was easy to specify a program to start automatically when user remotely logs on.

https://technet.microsoft.com/en-us/library/cc770821.aspx

Is there anything in Windows Server 2016 Technical Preview 4, which enables the same functionality or is it required to use RemoteApps?

Thanks and regards!


Removing the need for https and certs.

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Hi Everyone.

We run an internal facing Remote Desktop Services server. It is only accessible if you are inside our network or have VPN'd in. The person who configured this server has long since left and for all purposes, it works fine. That is until the turn of the year when we started to get errors that the cert is not trusted and refuses to allow connections stating the server address and the certificate subject do not match.

I cant see any need for SSL but appreciate that it is best practice. However, for this purpose I cant see any reason against removing the need for SSL, am I missing something?

If not can you help in removing the need for it or if I do, help in getting this issue resolved?

Thanks for the help!!!

Time Zone error message

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Hello

We are experiencing an issue with our Win 2012 R2 RDS setup.  We are using this to run Dynamics NAV for a number of locations.  Just adding our Sweden location but we are having a problem with Swedish users when trying to switch databases.  They receive the following error message:

'The time zone with ID 'vasteuropa, normaltid' was not recognised on the server.  Update your computers time zone definitions'

We had exactly the same issue with our 2008 RDS system and the following hotfix resolved the issue:

https://support.microsoft.com/en-us/kb/2870165

The hotfix does not mention Win 2012 and I could not find anything for 2012.  Should I use the same hotfix for 2012?

Has anybody experienced this issue and have a solution?

Thanks

Nick

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